Cap Cana is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. Travel Troubleshooter: Lyft charged me $80 for damage to a car. This is the only tour 100% included. These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations. . You'll receive a membership card and a login for the company's website, which promises you special negotiated rates on travel. On top of that, the "3-year membership" was only for 2 years. Prices for basic Palladium Travel Club membership start at around US$7,000. If what you want is a more intimate atmosphere and a personalized treatment, we offer you TRS Hotel with an "adults only" concept. Are you looking to make the most of your holidays? But before we get to that, lets take a closer look at what happened to you while you were visiting the Dominican Republic. Would dismantling Interstate 980 repair damage to Black neighborhoods? You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership. Harriette Cole: I don't want the neighbor's kids at my house, Dear Abby: My wife said she doesn't like it, but it's part of my life, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, Ask Amy: I'm your cabin housekeeper, and you apparently have no idea what I do. Catalonia Grand Costa Mujeres: A ton of activities & best staff! Find a Travel Agent ; Help. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit And if these dreams can come true at a lower price, then youll definitely have won Cyber Monday. IRS delays tax deadline for Bay Area, but California hasn't followed: What should you do? At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Discover the benefits offered byPALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. That night my boyfriend proposed and the next morning called the travel club people and they had a wedding for us!!! But that's not how travel clubs work. Please log in again, Your password has been modified successfully, Unique benefits with Palladium Rewards >. ( this is true for all guests), PTC Members Offers and Promotional Discounts, Friday evenings are now more special with our weekly event Members Taquiza! We lament if that was an inconvenience for you, but we are pretty sure with a 15 different places it does not represent a high disadvantage.Hopefully we will be able to fulfill your expectations in the near future if you are considering to come back, and remain at your entire disposal for any request you might have regarding coming vacations.Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. We quickly alerted our credit card company and disputed the charge. Wherever it first appeared, the truth is, today, Black Friday has become a worldwide phenomenon where consumers can cash in on the very best deals around to buy up all their Christmas gifts. I contacted Palladium on your behalf. Overall nice, but a little to big for us. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. We have moved this forum due to inactivity. A typical club will offer an annual membership and may also charge an "initiation" fee. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. On top of that, the "3-year membership" was only for 2 years. I don't like the high-pressure sales tactics used by travel clubs. Miss Manners: I shouldn't call because the phone scares people? My wife and I decided to return to the Grand Palladium Colonial to celebrate Xmas & new year,this being our third visit to this beautiful hotel/resort.Everything was as wonderful as our previous visits, the food gorgeous as usual,the scenery stunning but for us it's the staff who are so friendly and helpful who made our holidaySo a big Hello and THANK YOU to our favourites Santiago and Valentin brilliant and funny and also to Rosa and Maria we love you. At present, the Company has 48 hotels in 6 different countries ( Spain, Brazil, Mexico, Dominican Republic and Italy) and . I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Note : tours are subject to change, please verify with the Travel Club. Just say NO. Get Morning Report and other email newsletters. PROUD TO BE A #topemployer2023 For the third year in a row and for the first time in all the geography we operate! It gives you booking priority but is that worth $1,599 (as a down payment)? Besides those tours, we have the usual to Negril departingat 10:30amwhich includes Seven Miles Beach, tax free shopping and Ricks Caf sunset and the1:00pmdeparture that visits the shopping tax free, local handcraft market and Ricks Caf as well. 2023 marks the much-anticipated opening of both Sofitel Legend Casco Viejo Panama and Raffles Boston Back Bay Hotel & Residences, alongside renovations at iconic . roofs, due to the polished tiles it was difficult to walk anywhere.Staff were excellent and very accommodating even during difficult busy periods.Would definitely return to the area, however, would try an alternative complex, Dear Trevor D.,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays in Christmas as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.We deeply regret reading that our service in this special time did not live up to your expectations however we thank you for your comments in order to improve our service. But it wasnt me! But it wasnt me! At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Price is per person based: 2 adults . Check in was good, the bell man took us in a cart to our villa. Unless you're a returning guest, you can't make a dinner reservation. Palladium seems to gloss over the costs, and its also vague on the benefits of its club. Sample question from its site (http://www.palladiumtravelclub.com/en/faqs): How can I get the best out of my membership? (Hmm, you might start by telling me how much it costs.). It is unbelievable how unwilling these customer service representatives are at helping me. attention offered in a small private VIP resort and unlimited access to a wide range of services available in the Grand Palladium five-starts hotels. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Note: The Travel Club information has been kindly provided by Peter Gittinger, written byElviraEspinosa Zamora. We stayed Dec.17-31. We paid . ??? First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. From the time our group was founded, in 2009, our goal has always been to reward and nurture the loyalty of our most faithful clients, who, year after year, choose us as the tourist destination where to enjoy their vacation and continue sharing the best times with us. We are thrilled you appreciated the hotel facilities and lament you did not enjoy the variety and quality of our gastronomy. A brief, polite email to one of them might have helped your cause. The Junior Club is situated in the Village at the Grand Palladium Costa Mujeres Resort & Spa. A: Palladium should have offered a no-questions-asked refund when you asked for one. Palladium Travel Club official channel. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. At the members' parties you will collect thousands of anecdotes. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. They should really say, "we will not take reservations from YOU". On top of that, the "3-year membership" was only for 2 years. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. How could you not want to sign up for something that offers endless possibilities to change your way of traveling forever? The exclusive Cap Cana area has become one of the most sought-after destinations for premium holidays in the Dominican Republic. Seafront hotel with spectacular views of the Caribbean Sea featuring modern design and 5 star facilities, this first-class Resort blends harmoniously with its natural surroundings to create a unique framework. Travel Troubleshooter: Can Palladium Travel, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Chart: Bay Area rainfall totals for this week. 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